Industry Services
Our main services are informed by the challenges faced by the freight logistics service providers affiliated to our member national associations in the East African region. The services are an attempt to avert these challenges through a robust freight forwarding industry for efficient service delivery to their clientele.
FEAFFA services are categorized under four broad categories i.e.
- Membership
- Lobbying and Advocacy
- Knowledge Management and
- Professionalism, Certification and Accreditation
FEAFFA main activities
- Advise National Associations on matters relating to freight forwarding and related activities;
- Promote the image of the Freight Forwarding Industry through public relations;
- Establish and maintain contacts with respective government institutions related to the operations of members and assist, through research and formulation of policies beneficial to the freight forwarding fraternity.
- Spearhead training of members of the national associations, and professionalize the function of the Freight Forwarding Industry.
- Establish professional standards for the Freight Forwarding Industry. FEAFFA runs the EACFFPC certificate course jointly with the East African Revenue Authorities. This course is now a mandatory for all freight logistics service providers in the East African region.
- Evolve, maintain and police a code of conduct for the Freight Forwarding Industry in the Region, to sustain ethics and integrity among member associations and their members. FEAFFA has a code of conduct that guides all practitioners in the east African region.
- Build the capacity of freight forwarders in key emerging issues affecting the freight logistics industry at regional and global level.
Strategic Priority areas
- Providing membership services that will enhance the delivery of service to their clients in the freight forwarding industry.
- Providing knowledge to make FEAFFA a one stop source of information on of freight forwarding in the region.
- Promoting the development of quality business management practices and foster high levels of professionalism within the freight forwarding industry in the East African region.
- Lobbying and advocating for policy, regulatory and administrative frameworks in order to reduce operational costs and get FEAFFA institutionalized in the EAC decision making structures
- Building the capacity of FEAFFA in order to ensure organization development and institutional sustainability
Industry services
The services offered by the freight forwarders affiliated to FEAFFA in the East African region cover both local and international freight logistics services, which among others include:
- Customs clearance
- Warehousing
- Packing and packaging
- Forwarding
- Transport : by air, sea, rail, road and inland waterways
- Cargo consolidation
- Cargo handling (loose and containerised cargo)
- Freight logistics advisory
- Freight planning and contracting etc
